Notice to Clients

COVID-19

PRIORITY
Our priority is two-fold:

1. To safeguard your health and welfare
2. To provide you with a quality service

In uncertain times such as these when global changes need to be made to preserve the health of the world’s population, we too need to adapt, whilst recognising that we are a “front-line” service and that we need to continue to deliver a service to our clients. The very nature of the work that we do requires specialist legal advice and representation and it is our intention to continue to provide that to you.

To that end, we are writing to let you know about the precautionary steps we are taking to ensure that we are able to continue providing our services to you in the light of the current COVID-19 situation and in line with the current Government guidelines.

Future meetings/conferences

Where possible you will be asked to have your meeting via skype or telephone. Where this is not possible, you will be invited to attend our offices.

Wellbeing in the Office
Before entering our offices, you will need to confirm:

1. You do not have a cough and or a fever
2. That you do not feel unwell
3. That you are not suffering from or suspected to be suffering from corona virus.
4. That nobody you are in contact with has a cough or a fever
5. That you are not in contact with someone who is suffering from or suspected to be suffering from corona virus.

On entering our offices:

1. We will not shake your hand
2. You will be required to wash your hands and to use our paper towelling to dry your hands
3. If you feel unwell whilst attending our offices or develop a cough or a fever you will be required to leave the office immediately
4. At this time we will not be able to provide you with refreshments
5. If you develop a cough or fever or develop corona virus or are suspected of developing corona virus within 5 days of your meeting at our offices you will be required to notify us via telephone [01737 229 610 or 020 7277 0110] or email info@venters.co.uk

We stress that at this time these are precautionary measures for the wellbeing of all. We have no reported cases.

Remote Working

All our staff have the ability to work fully remotely. This is currently a regular practice, one observed for a number of years.

Documentation

We would ask that where possible documentation is sent to us electronically via email.

Court hearings

We are awaiting formal guidance from the court service and Ministry of Justice. We anticipate some hearings will be via telephone/video link and or skype. This is not a new practice and has been carried out nationwide within the court service for some years now. However, the scale of this practice will undoubtedly increase.

We will keep you updated once formal guidance is received.

Further Information

We will continue to monitor the situation and will respond accordingly to the evolving situation.

If you have any queries please speak with your solicitor/legal adviser direct

We wish you and your family well in these very difficult and testing times.

Venters Solicitors
17.03.20